If you`re looking to become an Mpesa agent, you`ll need to sign an agent agreement form. This form outlines the terms and conditions of your partnership with Safaricom, the company that oversees Mpesa operations in Kenya.

An Mpesa agent is a third-party retailer who provides Mpesa services to customers. These services can include things like deposits and withdrawals, money transfers, and bill payments. Agents earn commissions on the transactions they facilitate.

Signing the agent agreement form is an important step in becoming an Mpesa agent. This document establishes your relationship with Safaricom and sets expectations for both parties.

The agent agreement form covers a variety of topics, including commission rates, operating procedures, and security measures. Here are some of the key points to be aware of:

Commission Rates

The agent agreement form outlines how much commission you`ll receive for each type of transaction you facilitate. Commission rates can vary depending on the specific service, the amount of the transaction, and other factors.

Operating Procedures

The agent agreement form includes detailed instructions for how to operate as an Mpesa agent. This can include things like how to handle cash, how to process transactions, and how to report any issues or discrepancies.

Security Measures

As an Mpesa agent, you`ll be responsible for ensuring the security of both customer data and funds. The agent agreement form outlines the security measures you`ll need to take, such as maintaining a secure location for transactions and protecting customer information.

In addition to these key areas, the agent agreement form may also cover things like termination procedures, dispute resolution, and compliance with legal requirements.

Overall, the agent agreement form is a crucial document for anyone looking to become an Mpesa agent. It provides a clear understanding of what`s expected of you, as well as what you can expect from Safaricom as a partner. By reading and signing this form, you`ll be taking an important step towards building a successful Mpesa business.